Support Center

Account & Profile Information

Last Updated: Mar 25, 2013 06:20PM NZDT
Any information you provide to Shuttlerock is treated as completely personal and confidential, and is stored using industry-standard encryption where necessary.

For more information about the privacy and security of your data, please see Your privacy is important!

To find out what (if any) personal data has been collected, please contact us from the email address that you used when registering for our service. Our staff will work with you to provide any information collected, and address any security concerns you may have.
 
In a nutshell, we use your personal information for the following purposes :
 
  • To track and ensure orders are processed correctly to your satisfaction.
  • To ensure we provide the best possible service to our customers.
  • In order to contact a customer in relation to faulty products.
  • To contact customers if they have opted in to receive offers and news from Shuttlerock.
 
If you have chosen to receive news and offers from us, you can unsubscribe at any time by clicking the link at the bottom of the newsletter, or contact us directly to remove yourself from our mailing list.

Similarly, if you would like us to delete all your information from our system, feel free to contact us at any time.

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